Shipping and Returns

Delivery policy

Shipping is free on all orders, with no minimum order value. CastOn endeavours to ship orders within 24-48 hours however this cannot be guaranteed during busy periods. CastOn only ships to addresses in the United Kingdom.

After making payment you will receive an order confirmation email.

Returns policy

CastOn accepts the return of all merchandise within a period of 14 days from when you received the order. Items must be returned in the original condition with all tags and packaging intact. It is your responsibility to pay for the order to be returned and obtain proof of posting.

CastOn will refund the cost of returned merchandise once they receive the products in their facilities. CastOn will refund the cost of the returned merchandise, equal to the amount that the customer paid.

Please send returns to the following address:

CastOn
Unit 4 Pullman Business Park
Pullman Way
Ringwood
BH24 1HD

Due to possible stock variations, we do not offer exchanges.

If you have received a faulty or damaged product, please contact our customer service centre and we will arrange a replacement to be sent out.